Visit these pages to learn more about Decatur Utilities (DU) and our services.

​

Electricity

• How to read your meter

• Outdoor security lighting

• Service line responsibility

• Electric safety

• Energy Efficiency

• TVA complaint resolution process

​

Natural Gas

• SOAR Award

• How to read your meter

• Service line responsibility

• Natural Gas incentives

• Natural Gas safety

• Energy Efficiency

​

Water

• Plant awards and recognitions

• Water Quality Report  - 2019 and previous  years

• Lead and copper testing report

• Service line responsibility

• How to read your water meter

• How to recognize a leak

​

Wastewater

• Plant awards and recognitions

• Sewer Use Ordinance

• Grease Interceptor Policy

• Service line responsibility

• Seasonal sewer billing

• Irrigation meters

​

SmartHub Tutorials

• SmartHub overview

• How to videos for iOS devices, Android devices and website users

​

Why call 811?

• 811 requirements

• Key for color-coded markings

​

Safety

• Electricity

• Natural Gas

​

Reporting a problem

• Power Outage

• Natural Gas leak

• Water leak

• Slow drains

​

Mapping

• Interactive map of DU system

• Outage map

• DU service area maps

​

Community Support

• DU Community Crew

• Operation Warm

• Power to the Schools

​

​

​