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Important Notice:
DU will be performing system maintenance on Sunday, November 8th from 3 p.m. to 5 p.m.
During this time, the following services will be unavailable.
-
SmartHub website and mobile app 2. Phone Payments 3.Phone Electric Outage reporting
We apologize for any inconvenience and thank you for your patience during this time.
During this time, please dial 256-552-1400, option # 2 to report Electric Outages. Please dial 911 for other general emergencies.
OUR MISSION:
To provide safe, reliable utility services at the lowest possible rate and meet the needs of our customers and employees.
More info on:
OUR VISION:
To be the supplier of choice for customers across all rate classes.
© 2025 Decatur Utilities
1002 Central Parkway SW (35601)
PO Box 2232 (35609) - Decatur, AL
#DUServiceWithPurpose
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