DECATUR UTILITIES
1002 Central Parkway SW
PO Box 2232
Decatur, AL 35609
 
Report utility service interruptions:
Call 256-552-1400
 
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REPORT A SERVICE PROBLEM

 

Please report any service problems by calling our main number (256) 552-1400. We have employees on call around the clock to assist you.
 
 
You may also report a problem by logging into your account via our customer account portal - Customer Connect.
 

 

Having problems with your plumbing? For slow drains, stoppages, overflows or other service problems, please contact us first before calling your plumber. We will have a service technician evaluate the problem, and let you know what was found. By calling us first, you may not have to make that call to a plumber.