1002 Central Parkway SW
PO Box 2232
Decatur, AL 35609
Report utility service interruptions:
Call 256-552-1400
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Community Support


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DU 80th Logo 200 pxFor 80 years, Decatur Utilities has provided reliable utility service to the greater Decatur, Alabama area. Today, DU provides electricity, natural gas, water and wastewater services to more than 30,000 customers. Our utility rates are based on the cost of the service provided. DU is dedicated to delivering quality services at some of the lowest rates in the Tennessee Valley.


Our employees are also active in volunteer service projects and love to "give back" to our community through efforts like the annual Dragon Boat Race, United Way, Relay for Life, Breast Cancer Awareness Month and other great causes throughout the year.


We are here to serve you – our customer, community, neighbor and friend.


NOTE: If you have garbage or recycling questions, please call the

City of Decatur Street and Sanitation Dept. at 256-341-4740.


NOTE: Information on access fee adjustments effective 1/1/19 here.




Click HERE for info on DU's new billing statement format coming in July


Click HERE for more info on DU's transition to SmartHub account access 


Click HERE for info on our new 24/7 kiosks available soon!


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2019 Summer Customer Newsletter


View or download here.


2018 Annual Report


View or download here.


2019 Water Quality Report


View or download here.


Learn more about our service areas:

Power Web         Gas Web         Water Web         Sewer Web
Electricity        Natural Gas    Water            Wastewater